Bitstamp Login

Overview

Bitstamp is a regulated cryptocurrency exchange that requires an email and password to sign in, with optional two-factor authentication (2FA) for added security. This page walks you through the standard login flow, steps to troubleshoot issues, and tips for keeping your account safe.

How to sign in (step-by-step)

1. Open your browser and visit bitstamp.net.
2. Click Sign in in the top-right corner.
3. Enter the email address you registered with and your password, then click Sign in.
4. If you have 2FA enabled, enter the code from your authenticator app (e.g., Google Authenticator, Authy) when prompted.
5. After successful verification you'll land on your Bitstamp dashboard.

Troubleshooting common login problems

• Forgot password: Use the “Forgot password” link on the login page to request a reset email. Follow the instructions to set a new password.
• Login email not received: Check spam and promotions folders. Ensure your email provider isn’t blocking messages from Bitstamp. Try resending the reset email.
• Incorrect password: Double-check for accidental Caps Lock, keyboard layout changes, or autofill inserting the wrong credentials.
• 2FA not working: Verify device time sync (authenticator apps require accurate device time). If you lost your 2FA device, continue to the Account Recovery section below.

Account recovery & 2FA reset

If you cannot access your email or 2FA codes, Bitstamp provides account recovery processes that typically require identity verification. Be prepared to provide:

• Proof of identity (government ID),
• Selfie / live photo for liveness checks,
• Proof of address (if requested),
• Additional account details (when prompted by Bitstamp support).

If you need to start recovery, visit the Bitstamp support or contact page on the official site and follow their verified recovery flow.

Security best practices

• Enable 2FA using an authenticator app (avoid SMS 2FA where possible).
• Use a strong, unique password and a reputable password manager.
• Enable email alerts for account activity.
• Beware of phishing—always confirm you are on bitstamp.net and never share your password or 2FA codes.

Quick FAQ

Q: How do I change my password?
A: Sign in → Account settings → Security → Change password.

Q: Can I disable 2FA?
A: Yes, but you should only disable it temporarily and re-enable a stronger method (authenticator app) as soon as possible.

Official resources

For account-specific support and the latest procedures, always use Bitstamp’s official resources: bitstamp.net and their Help/Support center available from the site footer.